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Tuesday, July 10, 2012

Airlines, Passports, and ... and... and

My last trip the the States has ended up being a senility inducing experience. I've reported extensively about the 'Ordeal by Passport'. Thankfully, that is now resolved. My passport arrived last Friday, exactly one week after my visit to the American embassy. Aha, you say -- now you can be off to France! HA! But more about that later.

The saga of my airline reservation rebate is continuing. I wrote in great detail about this several months ago.

I am still waiting for my refund from the airline... Initially, Expedia said it could take up to 12 weeks! That was up on June 12th -- I marked it on my calendar. I have spoken with United -- they didn't have any record of receiving any request for a refund. I could go on and on. I keep calling Expedia -- but since The Man's credit card record actually shows that the money went directly to United Airlines -- it really is the airline that is the problem. At the moment I am calling Expedia every day. But it's wearing me down. The Man and I both think that we will have to take it up with the credit card company. Since he is the primary account holder it will have to wait until we return to the UK in September. The latest word from Expedia is that we should have the refund "any day now"...

Would you believe it ... my delay in going to France is because I am waiting for not one, but two passports to be delivered! My two sons have both had to renew their British passports. One should be here within two weeks -- Tuesday next will be two weeks. The other will probably not be here for at least another 3. And both could be later than advertised simply because it's a busy time of year at the passport office. In fact rumour has it that the passport office is weeks behind. I've decided, however, that I will hang around here until Sunday the 22nd of July. Apparently, it is not necessary to be in to sign for them -- they are delivered by a special service that photographs the place where they have been delivered. So arrangements are being made to have someone check our mail regularly until they arrive. What really is annoying is that our boys both knew they had to do this months ago and they kept putting it off and putting it off!

I think there must be a 'Passport Genie' out there determined to torment me. I'm getting ready to abandon ship...

Oh, my goodness! I've just talked to The Man in France! You'll never guess what's next ...

31 comments:

  1. Pleease don't keep us in suspense..... Your problems seem to be never ending. I wish you luck with whatever hits you next. Keep well at least Diane

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  2. Well, you've really captured my attention now! Can't wait to learn what's next.

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    1. Something new and completely different!

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  3. I would NOT like to change places with you, dealing with what seems endless delays and roadblocks. Soon to be resolved... or not?

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    1. Well, one thing is definitely resolved -- I now have my plane ticket!

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  4. And here I thought you were already in chez vous en France. Silly old Bear.

    Getting refunds is about on a level with having teeth pulled. Maybe slightly below. Yuck.

    Blessings and Bear hugs,in the mids of all this "stuff."

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    Replies
    1. These companies are really villains -- I'm sure it's all part of the policy.

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  5. And to think that the Bin Laden family were the only people allowed in the air the day after 9/11...

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    Replies
    1. Some things just make you shake your head in wonder!

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  6. That sounds like a nightmare. Hope it works out soon!

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    1. No, it's not a nightmare -- just bloody annoying!

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  7. Oh, I can't even guess what your man in France is sharing. Good luck.

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    Replies
    1. Things are about to change -- a bit...

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  8. Kathie, You deserve a medal for patience, bravery and perseverance! As for your next ordeal ... let me guess: the house got flooded in a big thunderstorm? I sincerely hope it's nothing as serious as that and that all will be well soon. Take care! Martine

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  9. G'day Broad.I would be tearing my hair out by now, with all this kerfuffle that you have had to go through. Hope everything works out well in the end. Look forward to reading your next big story. Take care. Liz...

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    1. Well, now there will be a bit of a new direction.

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  10. Getting refunds can take so long that hell might freeze over first! Hope you do - finally - get a resolution.
    Good news about the passport :-) Hope the 'what's next' is a postive one.

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    1. We feel very positive about it.

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  11. I wonder how long it takes to get a passport if you've never had one before?

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    1. Like everything else it seems -- for extra money you can get everything sorted in no time... It seems 'democracy' is for those who can't pay extra...

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  12. I was double charged at a restaurant in Savannah last year. Called the credit company who said, 'we'll take care of it' and refunded the amount to my card, then the restaurant did likewise...spent the next several days making phone calls BEGGING one or the other to take one of the refunds off my card. Don't know which is more frustrating - waiting for a refund or getting two for the one credit. Hope you get yours sorted soon dearie.

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    1. You have just added a whole new dimension to the agony of getting a refund. That is just diabolical!!

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  13. Dear Broad, so you're leaving us with a cliffhanger! What's coming next? I can hardly wait.
    So sorry about all this passport difficulty. I simply never dreamed that all this could take so long. But I do know that refunds can. Peace.

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    1. Just think, Dee, when I am a UK citizen I can go through it all for two passports! However, the good Lord willin' and the 'crick' don't rise I'll avoid getting them wet!!!

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  14. In which circle of Dante's hell are refunds located?

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  15. Have never tried to get a refund from an airline, so can only imagine the agony, Broad. But I have definitely done the waiting-for-the-passport thing, though I might draw the line at doing it for the kids too! :-)

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    1. I am to report that one British passport has arrived today. One down one to go. I just found out today that this son, who is also renewing his American passport, didn't read the instructions carefully and neglected to include a self-addressed Royal Mail special delivery envelope with his application. I am trying to find out if he can mail one to them and if they can include it in his file -- somehow.

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    2. Argggh! Kids - of any age. :-)

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