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Monday, May 29, 2017

Biting the Bullet...

A few days ago, I took my life in my hands and changed my mobile phone service provider!

It' been on my mind for some time -- well ever since my contract ended at the end of January, that I would do this. But I rather made a mess of it. I didn't think it through properly and now I am paying the consequences by not having a cell phone at all and at the same time paying for two contracts.

My dissatisfaction with my provider, EE, T-Mobile, began a few years ago when I discovered the exorbitant roaming charges I had to pay when I was in France. Initially, there were at least choices to make over special deals for monthly periods -- though very limited data allowances. Then the monthly deals were no longer available and one had to pay even more for data for periods as short as one week! All this while it was known that within a two year period of time these 'roaming charges' would be curtailed. As of this year all providers will provide the same service as in the UK. However, two years ago I discovered that '3' was offering no charges in most EU countries, as well as Australia and the USA! I bought a special 'mobile' service which gave me 10 gigabytes of data a month in France, which me kept me online throughout the summer for the first time since dial-up connections were no longer a choice!

Now, as of this year, all UK servers offer the same service as in the UK while travelling in the EU. Which means that, if I had remembered this, I didn't need to change my provider at all. However, I was through with my contract and not very happy with what I consider to be the 'money grabbing ways' of EE.

Last Wednesday, having sorted out spectacles with Specsavers, I decided it would be a good time to sort out my service provider -- having just enough time to do so before leaving for France on June 11th. Stupidly, however, I failed to go first to EE to tell them I was changing. I went straight to Three and decided to get a Sim card only plan starting immediately. Nevermind that I would need to obtain a 'pac' code from EE, which took two days. I also didn't realize that EE demanded 30 days notice before ending a contract with them. Oops.

I also completely and stupidly forgot that my phone is not unlocked!! Oops! Oops! I received the 'pac code' very quickly the same day and just as quickly and stupidly phoned through through to Three with the number. Which meant that two days later my phone was no longer working and I was stuck because EE can take as long as 10 days to provide it. Ooops! Ooops! Ooops!

Sometimes, 'biting the bullet' means you get shot...


8 comments:

  1. Probably better to bite the bullet than the phone.

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    1. You are most likely right about that, Joanne!

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  2. Ouch! This sounds like an expensive oops to me. It should get better, though. I hope. :-)

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    1. Still waiting for the code. Have ordered it from someone else and we'll see who delivers it first.

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  3. Maybe I'm lucky after all. AT&T is all we can get here in the canyon.

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  4. I read your post about your mobile phone problems – I did not understand them well as I no good with telephones. Two years ago my daughter gave me an Apple cell phone for mother’s day. I use it sparingly and I think have thousands of minutes not used. I use our landline telephone mostly but we get so many scam calls – trying to tell us our computer is infected, that we owe money to the IRS, that we need to give them our credit card numbers and so forth. I constantly forget to take my cell phone with me – but then I don’t miss it. It surprises me to see so many people constantly checking their cell phones, at the doctor, in stores while at the cashier, in restaurants. I turn mine off often, then forget to turn it back on. I hope your phone problems are solvable,and are just a nuisance right now.

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  5. Oh no! How frustrating to do something proactive and have it turn on you like that. Nothing worse than getting locked out of your own phone. I hope it gets resolved soon!

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  6. Dear Broad, I live back in the middle ages of the 20th century. Which is to say, that I have an old cell phone that I use only when I'm on vacation, which is seldom. So I don't understand all the ins and outs of modern phones--I think they're called "smart phones." So I didn't understand everything you related, but what I did realize is just how much stress and frustration all this caused you. I hope all is well now. Peace.

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Receiving comments is a joy and I thank you all for taking the trouble and showing your interest. Makes me feel all gooey and stuff!